Under a contract with the World Bank Competitiveness Enhancement Project in Moldova, BRC conducted assessment of 14 companies for 2010 edition of the National Quality Award in Moldova. The National Quality Award was based on assessment criteria of the Quality Excellence Model in Moldova approved by Government Decision nr. 1033 dated September 14, 2007. The assessment of award candidates included the following steps: receipt of applications, including all necessary self-assessment reports and documentation, submitted by enterprises; setting the group of assessors; carrying out primary assessment and scoring based on information and reports attached to the application; carrying out on-site assessments of the companies; finalizing the assessment and scoring of companies, preparing the final top of award nominees. 

A total of 14 companies were assessed, most of them being renowned companies in Moldova: 

1. ÎS „Registru”
2. SRL „Ecofin‐Audit‐Service”
3. SA „ARTMET”
4. SA „Viorica‐Cosmetic”
5. SA „ICAM”
6. SA „Cariera Micăuți”
7. SA „SGS Moldova”
8. SA „Inconarm”
9. ÎS „Combinatul Poligrafic din Chişinău”
10. SA „Floare‐Carpet”
11. SA „MACON”
12. SA „INCOMLAC”
13. SRL „Trans‐Standard”
14. SA „Armo‐Beton”

The assessment was carried out by 14 experts, applying criteria of the Quality Excellence Model, which was based on 9 criteria:

1. Leadership,
2. Strategy,
3. People,
4. Partnerships & Resources,
5. Processes, Products and Services,
6. Customer Results,
7. People Results, 
8. Society Results,
9. Key Results. 

Our experts, besides assessment, provided consultancy to assessed enterprises in how to improve scores on each criteria and, as a result, improve company competitiveness and performance.

Period: February - April 2011

Client contact information:

World Bank Competitiveness Enhancement Project in Moldova

Project Implementation Unit

Office 815, 180, Stefan cel Mare Ave.

Chisinau, Republic of Moldova

Phone / Fax: (+373 22) 296-723 / 296-724

E-mail: piu@mec.gov.md